Exploratory travel to the United States: Customer centricity, immersive experience, and cultural differences

ShoppingTomorrow and Thuiswinkel.org organized a study trip to New York and Arkansas in which 30 CEOs participated. What stands out among the big companies out there: Customer experience is becoming ‘too’, Metaverse and TikTok. Lessons for companies looking to move to the US. ShoppingTomorrow/Thuiswinkel.org’s exploration tour is over. We spent a week in New York […]

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