September 30, 2022

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Can KLM count on returning business travelers?  "It will never be the same again."

Can KLM count on returning business travelers? “It will never be the same again.”

If employees have to travel, train is often preferred, says Pontes van Deloitte: “Travel to Brussels, Düsseldorf, Paris or London is no longer permitted within our company. The aircraft is only shown in the picture when the travel distance is more than 700 km or if the travel distance is more than 700 km or if The journey was taking too long.”

Fly more sustainably

When there is still flight, it is often chosen economy classPontes continues: “For one seat in business class You can leave three ordinary chairs. This way, more people can be seated on the plane.”

PwC provides insight into the carbon dioxide data so that employees and customers have fewer flights, and Sustainability Director Wayneki Hajsma explains: “They can see exactly how much carbon dioxide they can emit on each flight, depending on how many people are traveling, and what Is the means of transportation and whether there Business or Economie by air. This definitely has an impact on travel options.”

physical contact

But in many cases, travel is still necessary, according to ASML’s Molls: “Physical contact is sometimes inevitable, if a client’s machine has to be turned on, for example, or if we have to give a presentation to a client’s CEO. Important . “

Insurer ASR also says that not all business air travel can be exchanged for train. “There are cases where the train takes a lot of time, as a result of which our staff does not stay fit enough or that it is impossible to plan multiple appointments in one day. Of course there is no train to a destination like America,” said spokesperson Jordi van Bardevik.

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An unknown future for Air France-KLM

“There may be sectors that travel less,” says KLM Director Pieter Elbers, but there are different types of travelers coming back to this. According to Elbers, more leisure travelers are also choosing more space and more privacy in business class.

Aviation economist, De Haan, expects the decline in business travelers to be partially offset by organic growth. “Because aviation is still growing. There is great demand in prosperous countries.” But de Haan acknowledges that it is uncertain how far this growth can be achieved, given all the environmental problems around Schiphol.