NS expects the normal schedule can largely restart on Monday. From Sunday afternoon, NS was disturbed by a major national technical malfunction, as a result of which no trains were running at all on Sunday.
NS advises travelers to check their travel planner Monday before departure for current information. International trains are not affected by this disruption. “Although the cause of the glitch has now been resolved, the impact is significant,” NS said in a statement. a permit†
“To be able to start operating reliably, systems must be updated and trains must be brought to the right place. That takes time,” according to the NS. NS expects that as many trains as possible will run as per normal schedule on Monday morning.
System has stopped working
The outage affected the system that makes updated schedules for trains and staff. According to NS, this system is essential to travel safely and on time. If something goes wrong somewhere on the path, the system adapts to it. Due to the malfunction, this is no longer possible.
Current travel information is also broken. The travel advice in the travel planner did not show any delays or cancellations of trains.
Earlier in the day, NS reported that the problems would be resolved at five, which was later adjusted to eight, and eventually came the message that no more trains were running.
Trains run on regional carrier routes, but this applies to Maaslijn (the connection between Nijmegen and Roermond via Land van Cuijk).
NS said the bus is not used. Because the outage is national, and related to such large numbers, it was not appropriate. “That’s impossible,” a NS spokeswoman said.
Regional buses operated on Sunday, but Areva, for example, said it could not operate any additional buses, because all drivers had already been deployed. Those buses were packed all day and sometimes the stops had to be skipped.
Tjalling Smit, a member of the NS board of directors, apologized to travelers Sunday evening. “We will comprehensively investigate the cause and how we can prevent this in the future.”
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