Ultimately, the German passengers were transferred to the station after the intervention of the police and the Red Cross. This continued throughout the evening and part of the night.
The German bus driver initially tried to solve the problem himself by enlisting the help of a friend. According to the police, the bus company did not allow this. The two then decided to leave, leaving the bus and its passengers behind.
The bus company notified police around 7 p.m. In the background, the company was still trying to come up with a solution. When that failed three hours later, the bus passengers called the authorities themselves.
Finally, the Red Cross was called. He arranged food and drinks for the passengers, most of whom were in their 70s. Some told rescuers that they had not eaten anything since breakfast at the hotel in Switzerland. The driver would only stop in places where there was nothing available.
Taxis sent by the bus company did not arrive at the site until after midnight. The passengers were transported to Stuttgart train station by taxi during the night. The latter did not arrive there until 2:30 am.
