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Microsoft said in a statement that the international computer outage affected 8.5 million computers on Friday. Blog postA bug in CrowdStrike’s automatic security software update has caused disruptions to Microsoft’s operating system around the world. Banks, stores, airports and hospitals around the world have experienced problems.
This applies to 1% of all Windows devices, Microsoft wrote. “While the percentage was small, the broad economic and societal impact shows that CrowdStrike is being used by businesses that provide vital services.”
fell in the stock market
CrowdStrike lost 11 percent on the New York Stock Exchange on Friday. The outage is likely to take a long time to recover, which could result in higher fees for customers, according to analysts at Bloomberg Intelligence. In addition, lawsuits over damages are looming.
George Kurtz, CEO of CrowdStrike, said in an interview with nbc news He apologized. In a message to customers, he also promised “full transparency” in investigating the exact cause. In any case, it wasn’t a cyberattack.
blue screen
The outage was caused by an automatic update. As a result, Windows computers were no longer able to boot. Instead, users received a blue screen with an error message.
In the Netherlands, almost all the problems were solved by Saturday morning.
The disruption led to crowds at Schiphol on Friday. KLM was forced to cancel 155 flights:
Crowded in Schiphol due to computer failure: “The queue doesn’t seem to be moving”